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Showing posts from August, 2014

Tell Walgreens To Stay In The US and Pay Taxes

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I am sure you have all seen the news. Walgreens is poised to "move" their corporate address overseas. The reason: Tax savings. To simplify it - this large Corporation wants to increase their bottom line at the expense of the Nation that CREATES their bottom line in the first place. Walgreens started in 1901 with a single store, now they have 8,678 stores scattered across the country in every one of the fifty states. In 2013, their sales were a reported 72.28 BILLION dollars. Now they want to "move" to save paying taxes to the nation from which they made their fortune. Why do I care? Why am I taking it so personally? Well, I can remember as a kid when my mom would take me to a Walgreens - back when they had a soda fountain and served food. It was a real treat for us to go there and get a sandwich and maybe a chocolate milkshake. Fast forward to last year when I battled throat cancer - all of my medication was purchased at one of two Walgreens. I went there because …

Fun With Comcast Customer Service

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%^&$ing Comcast keeps billing me for equipment I returned months ago, so I decided to have a little fun with Albert with whom I chatted about the problem.
Here is the transcript:
Session connected!

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Transcript
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user CLIFF has entered room analyst Albert has entered room Albert: Hello CLIFF_, Thank you for contacting Comcast Live Chat Support. My name is Albert. Please give me one moment to review your information. Albert: My pleasure to have you on this chat! I always remain committed and focused to provide you quality customer service at my fullest effort. Please allow me to assist you with your concern for today. I hope you are doing well today. CLIFF_: My Issue: You are billing me $9.95 for an additional outlet AGAIN. I do not have an additional cable box - I returned it to you months ago. Albert: Hi, Cliff. CLIFF_: Hi Albert: I understand you have questions about the equipment you returned and still getting billed for it, is that correct? CLIFF_: yes Albert: Thank you fo…